Reach Out to Us

Not satisfied with your order? We’re sorry to hear that. At Rizzi Ray’s we believe in letting no customer go unhappy. To start a return, please email rizziray@gmail.com. Please provide your order number and the item(s) you wish to return.

Return Policy:

Returns are accepted within 30 days from the purchase date. To be eligible for a return, item(s) must be unwashed, unworn, undamaged and with tags attached. Please make sure the item(s) are in the same condition as received. We reserve the right to deny a return if it is not within the listed conditions.

Once we have receive your email with the order information, we will start the return process. Once the return request is approved, we will provide you with instructions on how to proceed.

Customers are responsible for return shipping costs. We highly recommend using a trackable shipping service to ensure your return is received.

We offer store credit for returned items. The store credit will be issued once the item(s) are received, inspected, and approved.

Items not eligible for return include; jewelry, swimwear, final sale items, and gift cards/e-cards.

We do not offer exchanges. If you wish to exchange an item, please follow the return instructions as listed.